We take your privacy seriously. This article summarizes how we handle your information; the full details live in our Privacy Policy.
What we collect
To run your account and fulfill orders, we collect things like:
Your account details (email, username, name).
Your date-of-birth confirmation for age verification.
Order and delivery information (shipping address, order history).
Payment details, which are processed securely by our payment provider, we don’t store full card numbers ourselves.
How we use it
To verify you’re eligible to shop (21+ and a shippable location).
To process, ship, and support your orders.
To send order updates and, if you opt in, marketing emails.
To improve the Madura experience.
You control your marketing emails. (See the article “Email preferences.”)
Reading the full policy
For the complete details, including how long we keep data and your rights, read our Privacy Policy, linked in the footer of every page. (See the article “Policies and legal documents” for all of our legal pages.)
Requesting your data or closing your account
To close your account, see the article “Closing your account.”
For any privacy request, email [email protected] from your account email and tell us what you need.
Still need help?
Privacy questions? Email [email protected].