Want to close your Madura account? We can help with that.
How to request account closure
Email [email protected] from the email address on your account and let us know you’d like to close it. We’ll confirm your request and take care of it for you.
Before you close your account
Open orders: If you have an order in progress, it’s best to wait until it’s delivered so you can track it.
Rewards and wishlist: Closing your account removes access to your points balance, wishlist, reviews, and humidor collection.
Receipts: Save any order confirmations you may need for your records first.
Your data
For details on how we handle your information and any data you can request, see the article “Your privacy.”
Still need help?
Email [email protected] and we’ll guide you through it.