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Resetting your password

How to reset your password if you've forgotten it.

If you can’t remember your password, you can reset it by email in a couple of minutes.

Reset your password

  1. On the Log in page, select Forgot password?

  2. Enter the email address on your account and select Send reset link.

  3. For your security, we’ll always show the same confirmation message, whether or not an account exists for that email. If you have an account, the email is on its way.

  4. Open the email and select the reset link.

  5. Enter a new password and confirm it.

  6. Sign in with your new password.

Good to know

  • Reset links are time-limited. If yours has expired, just request a new one.

  • Didn’t get the email? Check spam or promotions and confirm you used the right address.

  • Signed up with Google? You don’t have a Madura password, just use Continue with Google to sign in.

Still need help?

Email [email protected] if you’re stuck after requesting a reset.

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